How do I fix Android process media stopped?

There’re many different reasons why the Android.Process.Media has stopped error occurred, and the following are the most common ones that we should know, and you can avoid the problem in the future:

1. Cannot upgrade the firmware on the phone or tablet should be a reason.
2. Move from one custom ROM to another ROM might cause this error to occur.
3. Error on downloading Manager and the Manager and the Media Storage.
4. Caused by App crashes.
5. Other possible reasons.

Part 2. Backup All Android Data Before Fixing It

Before getting the method and starting to fix the issue. Don’t forget one important thing. That’s to backup your Android phone data list in advance in case something goes wrong and you accidently lose all phone files. Here we will recommend a powerful and secure tool for finishing the task. Sycnios Data Transfer should be the ultimate solution for you to backup types of Android files, including pictures, music, video, contacts, messages, calendar and more, from Android to PC selectively and quickly.

Tool Required: Syncios iPhone to Android Transfer

Features of Syncios Data Transfer:
  • Transfer contacts, messages, call logs, music, photos, videos, apps and more.
  • 1 click transfer data between iOS and Android.
  • Selectively backup and restore phone data in lossless quality.
  • Recover iTunes/iCloud to iOS or Android devices selectively.

Download one Data Transfer tool on your computer. Run it and you can see three modules on the start-up page. Tap on Backup.

Step 1: Connect the Android phone to computer via a USB cable. Simply refer to Syncios tips on the pop-up to get it successfully connected. (Android device can’t be detected?) After detection, check the free space of default path is enough or not under the computer icon, then choose to change a save path if needed. Click Next to continue.

Step 2: Here you can see all the available categories that you’re able to transfer from Android to the computer by a click. If you wish to transfer all Android data to computer, directly tap on Next for twice. When you click Next button the second time, you will find a smaller window, select OK to confirm.

When finished data backup, read on Part 3 to fix Android.Process.Media has stopped issue.

Part 3. How to Fix Android.Process.Media Has Stopped Issue

Before performing the troubleshooting steps of this problem, please restart your phone to see if the Android.Process.Media has stopped error will occur again or not.

Solution 1. Clear Cache and Data of Google Play Store and Google Services Framework

Since some unnecessary data sometimes conflict with the new files, we need to check and clear the caches of Google Play and Google Services.

Open your Android, choose Settings app. Select Apps (Apps & notification, different names on different Android phones). Scroll up and down to find Google Services Framework and Google Play. Continue by tapping Storage & cache option. Then choose Clear Data or Clear Cache option.

Solution 2. Go to Reset App Preference

The same, open Settings > Apps. Choose to see all apps and select 3-dots (More settings) icon on the upper-right corner. You will find Select Reset app preferences option from the drop down menu. Select it and choose Reset Apps to reset the preferences of your Android devices.

Solution 3. Update Firmware

Choose System > About phone or About device > Software Update from Settings. Tap on Check for Updates button and select the latest available update. Please make sure you’re now under a good network. Your phone will start checking. If there is a newer version to upgrade, click on Update and then on Install to update Android OS to its latest one.

Solution 4. Finish a Factory Reset

If all the methods above failed to fix the issue, then you have to the only option left is to perform a factory reset of your Android. You should note that this method will erase all your data before. So you should refer to the Part 2 to backup your Android files in advance.

Don’t worry when you faced with this error, you should choose a correct method to work out. The methods that I’ve mentioned above will undoubtedly help you get out of that difficulty. But before beginning to fix the issue, especially to do a factory reset, it’s important to backup the data first.

Summary: Unfortunately, the process has stopped is a very common error and can occur anytime on your phone. Hence, if you are encountering the same error on your Android phone, then don’t panic as there are several ways to fix it on your own without the need of any technician.

Hands down, Android is the most famous and successful OS due to its advanced technology and features. But this fact will be no exception as it is quite shared with errors and problems. One of such errors is keeps stopping on Android.

This error is somewhere related to the Media Storage and Download Manager. Lately, many users have experienced this problem on their devices. Let’s see what one of these users has to say about this issue:

I use black shark 2 pro joyui 11 20.09.25 DLTR2009250OS00MQ2, my machine has an error. I have tried everything but it did not solve the problem. So do you have a way to deal with it. Thank you.

From – XDA Forum

As of now, it is quite clear that this error has extremely bothered the users as they are not able to use their phones. If you are also trying to fix the Android process media has stopped error, then you must go through this article.

In this guide, I am going to explain what causes this error on Android and how can you fix it with the recommended troubleshooting steps.

To Fix Has Stopped Error, we recommend this tool:

This effective tool can fix Android issues such as boot loop, black screen, bricked Android, etc. in no time. Just follow these 3 easy steps:

  1. Download this Android System Repair tool (for PC only) rated Excellent on Trustpilot.
  2. Launch the program and select brand, name, model, country/region, and carrier & click Next.
  3. Follow the on-screen instructions & wait for repair process to complete.

What Causes Android.Process.Media Has Stopped Error?

Well, there are many causes behind getting this error on your Android phone. Some of the reasons for the above error are mentioned below:

  • When fails to upgrade the firmware on phone or tablet
  • Malicious malware attack or due to app crashes
  • When you change the custom ROM
  • Due to the error in the download manager and media storage apps

After knowing the reasons, now without taking much time, I would suggest you go to the direct solutions that will help you to resolve the “Android.Process.Media Has Stopped” error on Android.

Here few mentioned methods are easy and best to get rid of such unwanted errors on your phone.

Also Read: Resolve android.process.acore has stopped Error on Android

How to Fix Unfortunately, The Process Android.Process.Media Has Stopped Error?

List of Solutions:

  • Best Way to Fix Android Process Media Keeps Stopping Error
  • Clear Cache and Data of Google Play Store and Services Framework
  • Reset App preference
  • Check Media Storage, Download Manager & Google Sync Settings
  • Clear Contacts and Contact Storage data
  • Disable Media Storage
  • Update Firmware
  • Factory Reset

Solution 1: Best Way to Fix Android Process Media Keeps Stopping Error

The Android.Process.Media has stopped error could turn out as a big deal if not fixed in time. However, there are several ways to deal with this issue, not all of them are secure as while performing these methods, you end up losing all data.

So, if you want to fix this error instantly without sacrificing your phone data, then go with the Android Repair Tool. As this error appears due to the issue with the system apps, using this tool will be a smart move.

It will not just fix this error but also resolves many other issues in order to enhance the overall performance of your phone. This tool will let you fix low battery issues, black screen issues, apps crashing issues, firmware update problems, and many more.

Giving try to this tool is a total worth. So, download this tool on your device, follow the instructions given in the user guide and start using your Android phone flawlessly.


Note: It is recommended to download and use the software on your PC or laptop only.

Solution 2: Clear Cache and Data of Google Play Store and Services Framework

Whenever you come across this type of error on your phone, it’s better to clear the cache and data of the installed apps.

Actually, when the app storage space gets cluttered with the cached data, it is likely to conflict with new files. So, you should clear the cache and data of the apps to avoid such problems.

Speaking of this particular error, Google Framework Services, and Play Store cached data are most likely to cause the issues. Hence, to fix the Android Process Media has stopped error, you must clear the cache and data of these two apps. For that:

  • Go to the Settings > Apps.
  • Here, select the Google Services Framework. If you can’t find out this app on the list, then tap on the three vertical dots at the top-right corner and select the Show all apps option.
  • Now, click on Storage.
  • Tap on the Clear Cache button.

Now, repeat the same process for clearing Cache and Data from Google Play Store.

It’s time to open the Play Store from App Drawer and if any error occurs then click on OK. Simply Power off your device and restart it. now go to Google Services Framework and start again.

At last, it’s time to check whether the error is resolved or not on your Android phone.

Don’t Miss: Fix Android Unfortunately the Process has stopped Error

Solution 3: Reset App preference

Resetting app preferences is also another way to fix has stopped on Android phone. Follow the below steps carefully to reset app preferences:

  • Open the Settings page.
  • Go to the Apps.
  • Tap on the three vertical dots at the top-right corner.
  • Select the Reset app preferences option.
  • On the next prompt screen, tap on the Reset Apps button.

Now, hopefully, your Android phone will be free from this error.

Solution 4: Check Media Storage, Download Manager & Google Sync Settings

There are a few settings that may help you to fix the has stopped unexpectedly error on your Android device.

Note: Before moving ahead with this method, make sure to keep back up of phone data, especially pictures you have on the phone as doing this may result in data loss.

In the first step, we are going to disable the Google synchronization:

  • Open the Settings.
  • Go to the Accounts & sync.

  • Tap on the Google.

  • Here, uncheck all the items.

Now, it’s time to disable and clear data of the Media storage and Download Manager:

  • Go back to the Settings page and open the Apps.
  • Click on the Media Storage.

  • Tap on the Storage > Clear Data and Clear Cache buttons.

  • Now, tap on the Disable button.
  • Follow the same procedure to clear the data and disable the Download Manager app.
  • After doing this, restart your phone.

Now check whether the error you were coming across is solved or not.

Also Read: Fix Has Stopped Error On Android

Solution 5: Clear Contacts and Contact Storage Data

If you still face the same issue after following all the above methods then you should follow this step carefully. In this, you have to clear the data of Contacts and Contact Storage.

  • Go to Settings and select Apps.
  • After that, search for “Contacts” and “Contacts Manager” on the apps list.
  • Clear both cache and data of these apps.

Now turn off your phone and check whether Unfortunately, the process has stopped error was fixed or not. If still the same problem occurs then move ahead to try other methods.

Solution 6: Disable Media Storage

Trying to disable media storage and fixing the error can be helpful for several users. For that, you have to follow the below steps:

Step 1: Search Media Storage app

Click on “Application Manager/Apps” under Android Settings. Now search the Menu option and select “Show all apps” after which you have to find Media Storage.

Step 2: Disable media storage

Click on “Disable” to quit Media Storage completely. Now you should check if the problem is resolved or not. If not then move to the next solution.

Solution 7: Update Firmware

Running the older version of the Android phone could also be one of the reasons for getting the keeps stopping error message. So, to fix this error, update your Android OS.

Step 1: Find Android software update settings

First, connect your phone with a powerful Wi-Fi network. After that, click on the “Setting” app and then “About Phone“. Now click on “System Update”.

Step 2: Install the latest Android OS

Here you have to click on “Check for Updates” and select the latest update. Now click on the “Download Update” button. Wait for the update process to be finished and then restart your phone.

Solution 8: Factory Reset

When everything fails for you to fix the error Unfortunately, the process has stopped then the only option left is to do the factory reset of your device. Doing a factory reset will fix your device to normal and the issue you are facing will be solved.

Though this method is somewhere risky because it can take away all your stored data so it is recommended to create a backup of all your files in a safe place.

  • Go to the phone Settings > About Phone.
  • Tap on the Backup & reset.
  • Select the Erase all data (factory reset) option.

  • Tap n the Delete all data button.


Though Unfortunately, the process has stopped error has occurred to several Android users but whatever solutions I have mentioned in this blog will surely help you to get rid of it completely. Hope you will select the right methods to solve the error.

Further, you can visit our Facebook and Twitter page and if you have, any questions then you can ask here.

James Leak

James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.

Why does Android process media stopped?

process. media is a common issue which can occur anytime and is caused mainly because of two applications, the Download Manager and the Media Storage.

What does Android process has stopped mean?

Updated on October 19, 2022. Unfortunately, the process android. process. acore has stopped error generally occurs due to outdated version of Android OS, corrupted cache data of the Contacts app, insufficient storage space on the device, glitches/bugs on the phone, etc.

How do I fix my Android process?

Method to fix "android..
Update apps and restart your phone..
Clear data and cache from Contacts and Contacts storage..
Clear Device Cache partition..
Remove and re-add your Google account..
Update the phone's software..
Reset App preferences to default, check to disable apps..

Why does my phone say unfortunately the process Android process Acore has stopped?

acore keeps stopping in your smartphone, then check if there is any software update. To check software updates go to settings – about the phone – check for updates. Download the software update, if any, and restart the device to fix the issue.