Why is my Google Authenticator not working on Binance?

To further enhance the security of your account, Binance introduces the Binance Authenticator for generating 2-step verification codes when you need to verify your requests or make transactions.

Table of Contents Show

How to enable Binance Authenticator?
Tips: How to customize your Binance Authenticator? (adsbygoogle = window.adsbygoogle || []).push({});
How to reset Binance Authenticator?
If your Google Authenticator is working normally: (adsbygoogle = window.adsbygoogle || []).push({});
If you’ve lost access to your Google Authenticator App or it has stopped working: (adsbygoogle = window.adsbygoogle || []).push({});
Why is my Binance Google Authenticator code not working?
Why is my Google Authenticator code not working?
How can I recover my Binance Google Authenticator?
How do I get a Binance QR code for Google Authenticator?

Download the Binance Authenticatorhere.

How to enable Binance Authenticator?

1. Log in to your Binance account and click[Profile] - [Security]. Click [Download Binance Authenticator] to download the app on your phone.

2. If you haven’t enabled any authenticators yet, click [Enable].

3. You will be redirected to the [Enable Binance/Google Authenticator] page. Click [Binance Authenticator] and download the app if you haven’t.

4. You will then see a QR code and a 16-digit key on the screen.

Open Binance Authenticator on your phone and scan the QR code, or enter the 16-digit key manually.

5. You should see a 6-digit code.

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5.1 Swipe right on the code to [Pin], [Edit], or [Delete].

5.2 You can also tap the [+] button on the top right corner to add multiple accounts to your Binance Authenticator.

5.3. If you added multiple accounts to your Binance Authenticator, you can swipe right on each code and tap [Edit] to set up customized names for each account.

6. Back up your new key in secure locations and click [Next].

7. To enable Binance Authenticator for your account, verify with your 2FA devices.

8. You have successfully enabled Binance Authenticator.

How to reset Binance Authenticator?

1. If you’ve already bound your Google Authenticator to your Binance account, or your Binance Authenticator is not working properly, you need to remove your current Google Authenticator or Binance Authenticator first, as you can only enable either Binance Authenticator or Google Authenticator for your account. Click [Change] - [Confirm] to proceed.

Please note in order to protect your account, withdrawals and P2P selling will be disabled for 24 hours after you change your Authenticator.

2. You will be redirected to the [Change Binance/Google Authenticator] page. Complete 2FA verification with your 2FA devices, including your current Google Authenticator.

3. You will see a QR code and a 16-digit key on the screen. Open Binance Authenticator and scan the QR code, or enter the 16-digit key manually.

4. You should see a 6-digit code. Click [Next].

5. Back up your new key in secure locations and click [Next].

6. To enable Binance Authenticator for your account, verify with your 2FA devices, including the code from your newly-enabled Binance Authenticator.

Please note that withdrawals and P2P trading from your account will be disabled for 24 hours for security reasons.

Tap [Continue] to proceed.

If your Google Authenticator is working normally: (adsbygoogle = window.adsbygoogle || []).push({});

3. Verify your request with your current phone number and other 2FA devices. Tap [Submit].

4. You will then be prompted to download the Google Authenticator App. Tap [Download] if you haven’t, or tap [->] to continue.

5. You will see a backup key. Please save it securely. This will allow you to recover your Google Authenticator in case you lose your phone.

6. Enter the backup key you just backed up.

7. Now go to your Google Authenticator app. Tap on the [+] and select [Enter a setup key] to add the backup key you just saved. Tap [Add].

8. Go back to the Binance App and use your new Google Authenticator to verify the change. Tap [Submit] to complete the process.

If you’ve lost access to your Google Authenticator App or it has stopped working: (adsbygoogle = window.adsbygoogle || []).push({});

3. Tap [Security verification unavailable?].

4. Check the box next to [Google Authentication is unavailable and I would like to disable it.] and tap [Confirm reset].

5. Verify the request with your other 2FA devices.

6. Follow the instructions on the page to complete the below verifications:

Answer Security Questions:

ID verification:

Please choose the country your ID was issued in and select ID type:

Upload the front page of your ID document.
Upload the back page of your ID document.
Shoot a picture of yourself with your face being clearly visible (we are not accepting screenshots or edited pictures).

Face verification:

7. Your request has been submitted and we will review it as soon as possible. Please wait patiently.

*Please note that different users will perform different operations based on account status and related information.

Why is my Binance Google Authenticator code not working?

1. If you've already bound your Google Authenticator to your Binance account, or your Binance Authenticator is not working properly, you need to remove your current Google Authenticator or Binance Authenticator first, as you can only enable either Binance Authenticator or Google Authenticator for your account.

Why is my Google Authenticator code not working?

My Google Authenticator codes don't work It may be because the time isn't correctly synced on your Google Authenticator app. On the next screen, the app confirms the time has been synced. You should be able to sign in.

How can I recover my Binance Google Authenticator?

How to Reset Google Authentication.

Next to [Google Authentication], click [Change] to directly replace your existing Google Authenticator, or click [Remove] to unbind the current Authenticator and bind a new one later..